Customer Help
Our team is always here to assist.
Common purchase queries answered
Orders and Shipping
Once we have your stamp of approval on the project, turnaround is within two weeks.
Typically most orders arrive within two weeks. This gives enough time for the printing and shipping depending on your location.
Absolutely! Before we send the file to our printers, you receive a proof to review and approve. Once we have your approval we send it to the printers that day.
We understand this can be frustrating. At Berean Printing, your order goes through several proofers to verify the information submitted to us is correctly displayed. Once that is complete, you receive the final proof to verify and sign off on. Unfortunately we cannot refund orders that have been signed off on and approved.
Berean Printing is only able to process orders of like-minded churches and individuals.
We reserve the right to decline service to any organization or individual that does not align with our doctrinal beliefs.
Orders that fall into this category will be refunded and funds should be back in your account within 7 – 10 days.
You can create an account during checkout. The system will email you a password once your order has been submitted.
If you have already submitted your order, please contact us immediately at publications@bereanmail.org. Orders shipped to the address submitted during checkout are not refundable.
Berean Publications utilizes Stripe for our payment gateway. Your credit card information is never captured and stored. It is used to process the payment securely.
Currently we are only able to ship to the United States.
Most every order will come in one package. Bulk orders may sometimes come in multiple packages, but we will notify you if that is the case.
